Technology Overview

In this article, we take a look at the complex technology under the hood.

QuickCover® is installed from the marketplace ⓵ for your store. The marketplaces for different platforms have slight differences in how you find and add new applications; check your platform's documentation for more information.

Each platform has a set of application programming interfaces (APIs) ⓶ that the QuickCover® app extension ⓷ uses to interact with your store. For example, the integration with the product catalog is done using the platform APIs. Because these APIs vary from platform to platform, the way the QuickCover® app extension looks and operates can differ somewhat, but generally, the same features are available across platforms.

The QuickCover® app extension ⓷ also communicates with a set of QuickCover® APIs ⓹. For example, when a customer views a product in your store, the app extension ⓷ makes a request to our API ⓹ for pricing and then makes a request to the platform API ⓶ to insert the pricing table into your pricing page. Our APIs also handle product sync, sales orders, and cancellation requests.

You create and manage your account in the QuickCover® Admin Console (opens new window) ⓸. It uses another set of APIs to implement various configuration tasks, such as recording the mappings you establish between synced products and our pricing tables.

Finally, we have a set of interfaces ⓹ between partners that include third-party administrators ⓺ and insurance carriers ⓻. Each organization plays a vital role in selling and servicing extended service plans. As complicated as the technological machinery that operates behind the scenes is, the business development and management effort to develop an extended service plan is equally complex.